THE LEGAL THINGS

TERMS & CONDITIONS & PRIVACY POLICY

 

Any deposit received by Tours in Turkey towards a travel package or travel service constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in tours / services as described in this website understands and agrees to all terms, conditions and limitations set forth herein.

VISAS AND DOCUMENTATION: Each traveller must have a valid passport with at least 6 months minimum remaining on validity. The traveller is responsible for obtaining information about entry requirements and the necessary visas to enter the countries to which they are traveling.

INSURANCE: PASIFIKTRAVEL provides no insurance for passengers due to loss on the trip herein. Passengers are advised to obtain their own travel insurance for health while traveling and/or baggage loss. Insurance is also recommended to provide coverage to passengers if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.

TIP & TAXES: Tips to guides, drivers, hotel staff etc are not included in the package costs and are at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features.

NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for PASIFIKTRAVEL passengers, laundry, beverages, alcoholic and otherwise, items of a personal nature, airport departure taxes and any other items not specifically listing in the package rate includes section.

PAYMENT SCHEDULE: Payment of final balance is due thirty (30) days in advance of arrival, regardless of when reservations are made. Credit cards are accepted, VISA & MASTERCARD.

CANCELLATION:
We kindly request 40 % deposit on booking and the rest is to be paid 45 days prior to departure date of the tour. If a written cancellation notice is received before departure, we accept the cancellation.

CANCELLATION CHARGES FOR LAND PACKAGES:
Unless otherwise stated in the contract, for all cancellations we will refund the cost of your trip less the following per-person charges.
Charges shown include the 10% administrative fee.

Prior to departure: Charge
60 days or more: 10% of selling price (Administrative Fee)
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price

CANCELLATION CHARGES FOR CRUISE PACKAGES:
Prior to departure: Charge
45 days or more: 10% of selling price (Administrative Fee)
45-31 days: 30% of selling price
30-15 days: 50% of selling price
14-8 days: 75% of selling price.
7-0 days: 100% of selling price.

RESPONSIBILITIES AND LIABILITY: The responsibility of Tours in Turkey and / or its agents is limited. Tours in Turkey and its agents act only as agents for passenger in regards to travel whether by air, railroad, motorcoach or any other conveyance and assumes no defect, through the acts or defaults of any company or person engaged in conveying members or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of God, dangers incident in the sea, or air, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any other causes.

Tours in Turkey can accept no responsibilities for loss or additional expenses to travellers due to delay or changes in schedule. Tour services included but not limited to guide services, hotel accommodations, meals and other services are furnished by third parties who are independent and do not act for or on behalf of Tours in Turkey and with whom Tours in Turkey has no relationship as joint venture or otherwise. Therefore Tours in Turkey shall not be liable or responsible in any way whatsoever for any inconvenience, loss, damage or injury arising out of or in connection with such tour services, whether same shall be the result of changes in hotel accommodations, food, baggage handling, tour guiding or any other matter related thereto. All such losses or expenses will have to be borne by the traveller. Each passenger waives any claim against Tours in Turkey for any delay, inconvenience or damage, loss of property or baggage or injury to or death of persons due to the acts or omissions of said third parties. Any airline / transportation company concerned is not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft or conveyances.

Tours in Turkey further reserves the right at any time to change any part of the itinerary, or the carrier, or the aircraft/mode of transport utilized, or hotel accommodations utilized, or any other service due to circumstances beyond our control.

 

PRIVACY POLICY

This privacy policy sets out how Tours in Turkey uses and protects any information that you give us when you use this website.

Tours in Turkey is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:
.: name
.: contact information including email address

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

.: Internal record keeping.
.: We may use the information to improve our products and services.
.: We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
.: From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
.: We may use the information to customise the website according to your interests.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you contact us for any reason we might capture your name and email address to send you emails about our services or products which we think might be of benefit to you. If you wish to unsubscribe yourself from recieving further emails from us, simply click on the 'unsubscribe' link at the bottom of any email you recieve from us.

NONDISCLOSURE

Tours in Turkey and any third party associates agrees that, unless prior consent from the client, we will not disclose any confidential information at any time during or after the term of this agreement. Likewise, the Client agrees that any confidential information about Tours in Turkey will not be conveyed to another party. Tours in Turkey and any third party associates shall use information provided by the Client in relation to this agreement by adhering with the Data Protection Act 1998 and also to contact the Client from time to time to offer them services or products which may be of interest to or benefit the Client.

Last update: 14th March 2012